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Terms and conditions

Important Legal Notice:

This website, accessible at https://estaformusa.com/, is operated and managed by Evisacom, MB as ESTAFORMUSA.COM.

Company details are as follows:

  • Registered Office: V. Nagevičiaus g. 3, LT-08237 Vilnius
  • Email Address: info@estaformusa.com
  • Telephone: +370 646 50052

Defined Terms

These terms and conditions (“Terms”) apply to the use of any services (“Services”) provided on this website, https://estaformusa.com/ (“Website”). In these Terms, capitalized terms are specifically defined, such as “we,” “us,” and “our,” referring to Limited, and “you” or “your” to refer to any user of the Website or recipient of Services from it.

Binding Terms

Please carefully review these Terms before using the Website or any of the Services. By using the Website, you unconditionally agree to be bound by the Terms effective at the time of use. Should you not agree with any part of these Terms, please do not use the Website. Continued use of the Website implies acceptance of any modified Terms. You may request clarification of these Terms at any time by emailing info@estaformusa.com.

These Terms were last updated on October 25, 2024.

1. GENERAL

1.1 Services available on this Website may include:

  • 1.1.1 Review and verification of information provided in relation to the Visa Waiver Program and Electronic System for Travel Authorization (“ESTA”) applications; and
  • 1.1.2 Submission of Visa Waiver Program and ESTA applications to the U.S. Government.

1.2 We specialize in ESTA and the Visa Waiver Program, offering services and information based on publicly available sources and our experience. However, we cannot warrant the information as entirely current. The text provided on this website is for informational purposes, and we offer ESTA review and submission services for a fee. For inquiries, feel free to contact us at info@estaformusa.com.

2. ABOUT OUR PROCESSING SERVICE

2.1 We provide professional ESTA application review and submission services. After completing your application on our website, it will be reviewed before submission. The price is as listed on the Website. Should any issues arise, we will notify you via email. If deemed unsuitable, no charge is applied, and you may submit your application directly to the U.S. Government. Approval decisions are made exclusively by the U.S. Government, and approved applications are generally emailed within 24 hours.

2.2 It is critical to ensure all information is correct before payment. For corrections after payment, contact us immediately at info@estaformusa.com; additional fees may apply depending on the status of your application.

2.3 In the event of a U.S. Government rejection, we will notify you via email. No fees are applied in such cases, and we recommend applying for a non-immigrant visa at a U.S. Embassy or Consulate. Note that ESTA status updates may be changed by the U.S. Government, independent of our control.

For any questions or issues not covered here, please contact us:

  • Email: info@estaformusa.com
  • Telephone: +370 646 50052

3. MORE INFORMATION ABOUT THE ESTA APPLICATION FORM

3.1 For certain questions regarding physical or mental disorders on the ESTA application, answer “Yes” if:

  • 3.1.1 You currently have a physical or mental disorder and a history of associated behavior that may or has posed a threat to the safety or welfare of yourself or others.
  • 3.1.2 You had a physical or mental disorder with associated behavior posing a threat, and the behavior is likely to recur.

3.2 Answer “No” if:

  • 3.2.1 You do not currently have any physical or mental disorders.
  • 3.2.2 You have or had a physical or mental disorder without associated behavior posing a threat.
  • 3.2.3 You currently have a disorder with associated behavior that does not pose a threat.
  • 3.2.4 You had a disorder with associated behavior, but it is unlikely to recur.

4. YOUR CAPACITY

4.1 By using the Website, you confirm that you are legally capable of entering into binding contracts and are at least 18 years old.

5. THE CONTRACT BETWEEN YOU AND US

5.1 When purchasing Services via the Website, a legally binding contract is formed upon receipt of your application by us.

5.2 We will contact you if any issues arise with your application. Following successful submission to the U.S. Government, you will receive your verified ESTA as a PDF attachment via email. We reserve the right to halt processing if we suspect fraud and will notify you by email if processing is stopped.

Cancellation Rights: 5.3 We offer a 30-day cancellation policy. If processing is complete, please contact us for potential refund options.

5.4 To cancel, notify us via email at info@estaformusa.com with your name and application date.

5.5 We will review your request and inform you of the outcome.

5.6 For complaints, contact Customer Services at info@estaformusa.com.

6. WEBSITE PRIVACY POLICY

6.1 Personal information collected for Services will be used as per our Privacy Policy, available on https://estaformusa.com/.

6.2 Cookies: This Website uses cookies to enhance user experience. For details on cookies used and how to manage them, refer to allaboutcookies.org.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 You may download or print content from this Website for personal use, provided:

  • 7.1.1 No modifications are made to documents or graphics.
  • 7.1.2 Graphics are not used separately from their text.
  • 7.1.3 Our copyright and trademark notices are included.

7.2 Unless stated otherwise, all content is owned by us or licensed to us, and any other use is prohibited. If any Terms are breached, permission to use the Website is revoked.

7.3 Reproduction or storage in other sites or retrieval systems is not permitted without prior written permission.

7.4 All rights not explicitly granted in these Terms are reserved.

8. WEBSITE ACCESS & AVAILABILITY

8.1 We strive to maintain 24/7 access to the Website but cannot guarantee uninterrupted availability. We will not be liable for temporary unavailability due to maintenance, system failures, or factors beyond our control.

9. HYPERLINKS TO THIRD PARTY WEBSITES

9.1 Hyperlinks to third-party sites are for informational purposes only. Accessing these is at your own risk.

9.2 We do not control third-party sites and are not responsible for their content or any damages resulting from their use.

10. PAYMENT TERMS

10.1 Payments on this Website are managed by regulated payment processors. Your bank statement will reflect the name estaformusa.com.

10.2 Payments are processed by licensed third-party companies under strict agreements.

11. LIABILITY

11.1 We, our officers, employees, and affiliates, are not liable for any damages related to the Website’s use, including linked sites. You are advised to use anti-virus protection when accessing the Website.

11.2 This does not exclude liability for:

  • 11.2.1 Death or injury due to negligence.
  • 11.2.2 Fraud or fraudulent misrepresentation.

11.3 Our aggregate liability is limited to the amount paid, if any, for accessing or purchasing Services via the Website.

12. DISCLAIMER OF WARRANTIES

12.1 While we strive for accuracy, information on the Website is not guaranteed to be complete or current. We reserve the right to update content without notice.

13. WRITTEN COMMUNICATIONS

13.1 Communications from us will generally be electronic, either via email or notices on the Website. You agree to this method of communication for contractual purposes.

14. EVENTS OUTSIDE OUR CONTROL

14.1 We are not liable for delays or failures resulting from events beyond our control (Force Majeure), including but not limited to strikes, acts of terrorism, natural disasters, and government actions.

14.3 If a Force Majeure Event extends beyond 30 days, you may terminate your application without further liability.

15. WAIVER

15.1 Failure to enforce any provision of these Terms does not waive our rights to enforce them in the future.

15.3 Any waiver must be in writing to be effective.

16. ENTIRE AGREEMENT

16.1 These Terms constitute the entire agreement between us. For clarification on any points, please contact us at info@estaformusa.com.

17. GOVERNING LAW & JURISDICTION

17.1 These Terms are governed by Lithuanian law, and any disputes are subject to the jurisdiction of Lithuanian courts.

18. SEVERABILITY

18.1 If any part of these Terms is deemed invalid, remaining sections shall remain effective.

19. MISCELLANEOUS

19.1 For additional assistance, contact us:

  • Email: info@estaformusa.com
  • Telephone: +370 646 50052

ESTAFORMUSA.com is a professional visa agency that assists travelers in applying for an ESTA to enter the USA. ESTAFORMUSA.com acts as an intermediary with no affiliation to any government agency. At ESTAFORMUSA.com, we provide English-language support throughout your ESTA application process. While you may apply directly with Homeland Security at esta.cbp.dhs.gov for a fee of $21, using ESTAFORMUSA.com offers 24/7 customer support. Our service includes a thorough manual review of your ESTA application and associated documents, ensuring accurate submissions to U.S. immigration authorities. Should any errors or omissions arise, we promptly reach out to you to correct them.
Our services have already helped countless travelers successfully obtain an ESTA for seamless travel to the United States. In the rare event your application is denied, we offer a full refund, with the exception of cases where a prior ESTA application for the USA was previously rejected. Visit our website for more details on the services we provide.

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